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RSA Global is a multi-award winning third-party logistics provider headquartered in Dubai with a core purpose of solving challenges for a better tomorrow. The member companies under RSA Global include RSA Logistics, RSA-TALKE, RSA Cold Chain and RSA National. RSA Global offers storage and 360-degree supply chain solutions, including distribution, transportation, and international freight, with international alliances that help extend its reach to every corner of the world. RSA Global’ s clients hail from a diverse portfolio of industries that include automotive, power generation, petrochemicals & chemicals, and food & beverage.

Strengthened by a culture of putting safety first, as well as by living to delight our customers, RSA Global has built a strong reputation and keeps pushing boundaries in the logistics sector within the UAE and globally.

The company’s headquarters are strategically located between Jebel Ali Port and Al Maktoum International Airport in Dubai South, providing the ideal infrastructure for its transportation, distribution and international freight service offerings. RSA’s innovative solutions and high-tech value-added services ensure a personalized service like no other for its customers.

Board Of Directors

Ajay I Shah Co-founder and Chairman
Abhishek Ajay Shah Co-Founder & Group CEO
Basem Chbaklo Non-Executive Director
Amjad Ahmad Founder & Managing Partner - Precinct Partners


Abhishek Ajay Shah Co-Founder & Group CEO
Senior Director Finance
RSA Cold Chain-UAE
--------------- Vice President
RSA Logistics-INDIA
Markus Koepsel General Manager, RSA-TALKE
Alan White Vice President,Operations
Gautam Suri CEO-Messan Logistics,India
Mohammed Tabch General Manager – IFS & Documentation
Sandeep Ponappa General Manager-Contract Logistics & Transportation
Saifulla Shariff Director - Sales & Business
Jignesh Desai Director– Nairobi,Kenya
MAJI MONDAY Director - HSSEQ & Maintenance
Percival Rodrigues Director - Talent Intelligence
& Experience
Asha Divakaran SR Marketing Manager

Advisory Board

Aziz El Azarifi CEO- BMB Group
Hisham Farouk CEO- Grant Thornton UAE
Ed Capaldi CEO, Strategic Catalyst and Agile Business Coach - Ed Capaldi FZ LLC
Michael Proffitt Chairman and CEO - FMP Associates Ltd


At RSA Logistics, we supplement health-related employment benefits with support programs and services that foster a healthy workforce. We monitor health impacts and minimize workplace health risks by raising employee awareness in preventive action. This includes trainings and special presentations and other forms of internal communication to educate employees on local resources. Dedicated first aiders and facilities on board further provide specialized care and resources.


Operational safety ranks as one of the highest priorities through the organization. To aid mobility and flow through the facilities, RSA has implemented well-designed and dedicated walkways for Mechanized Handling Equipment (MHEs) and personnel. Further, Personal Protective Equipment (PPEs) are mandatory for full time employees as well as visitors.

Training of the team is an important element; however this needs to be coupled with quality infrastructure and equipment. RSA prides itself in well-maintained equipment that is periodically serviced. This includes fire-fighting systems, spill containment kits, secondary containment and a first aid room.


At RSA keeping our customers’ stock safe and secured is our priority, hence all our storage facilities & warehousing units benefit from state-of-the-art security systems supported by on site guards. Our objective is to keep our premises safe and ensure overall peace of mind to our customers.

To ensure secure warehousing, our security systems include:

  • External CCTV with digital recording which captures images of vehicles and pedestrians approaching or entering any point of access throughout the storage facility.
  • CCTV systems internally in each unit, linked to a central control system.
  • 24/7 onsite security guards licensed by the Department of Protective Systems (Dubai Police) provide regular day and night time patrol covering all areas of the facilities.
  • Access to the warehouse is not possible unless authorized.
  • Access to the warehousing facility is controlled via an access control panel and visitors must be met at the door.
  • All vehicles and personnel seeking to enter or exit the facility are subjected to security checks at the gates.
  • Suitable fencing and/or wall enclosure around the facilities.
  • All visitors must sign in and wear a badge and a high visibility visitors’ vest whilst in warehouse area.


With the ever-changing climate and global warming, an organization's carbon footprint is an increasingly important aspect that must be considered for sustainable growth. As a step to offset our carbon footprint, RSA has made considerable efforts to create a 'green belt' around our facilities. In addition, all materials that are a by-product of our day-to-day operations, such as plastics and wood, are recycled.


“Quality” for RSA logistics refers to the continuous process in which we systematically set objectives and benchmarks, recognize best practices and implement programmes for continual improvement of quality, which means fulfilling our customers’ requirements at best possible costs and at all times.

RSA prides itself in keeping quality above all, which means constantly evaluating and monitoring feedback, so as to measure our performance against prescribed requirements and to ascertain our capability of meeting the needs and expectations of customers and interested parties.

We lay emphasis on the following principles:

Customer Focus: Understanding our current and future customer needs so as not to merely meet their requirements but to exceed their expectations

Leadership: Creating and maintaining an internal environment in which employees are inspired and motivated.

Involvement of the Team: Engaging employees at all levels to cement the understanding that they are the essence of our organization and their full involvement enables the organization to grow.

Process Approach: Implementing a process approach to achieve desired results more efficiently, with the right resources.

System Approach to Management: Identifying, understanding and managing inter-related processes which as a system contributes to our organizational effectiveness and efficiency.

Continual Improvement: Our organization’s overall performance is a permanent objective which we strive to achieve by continually improving our existing processes.

Factual Approach to Decision-Making: We make effective decisions based on the analysis of data and information we acquire.

Mutually Beneficial Supplier Relationships: RSA and our suppliers are interdependent and share a mutually beneficial relationship which enhances the ability of both to create value.

True as it sounds, Quality cannot be spelled without “U “which proves that in RSA, everything associated with Quality is a joint effort across all the departments of the organization.


The term "ISO" means "International Organization for Standardization". RSA Logistics DWC LLC operates using the ISO guideline.Quality Management systems are the core values of RSA Logistics DWC which is implemented by the shared responsibility between the company and its employees

ISO 9001:2015

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ISO 9001:2015 : is the standard which is related to quality management systems (QMS) and includes the eight management principles which are:

  • Customer orientation
  • Managerial responsibility
  • Involvement of all employees
  • Process-oriented approach
  • System-oriented approach to management
  • Continual improvement
  • Fact-based decision making
  • Mutually beneficial supplier relationships

By being ISO 9001:2015 certified it helps ensure that we meet the needs of our customers and other stakeholders by endeavouring at all times to maximize our customers satisfaction through superior service and increased efficiencies.

ISO 14001:2015

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ISO 14001:2015 is the standard which is related to environmental management that exists to help organizations to minimize how their operations (processes etc.) negatively affect the environment, to comply with applicable laws, regulations, and other environmentally oriented requirements and to continually initiate steps to improve in the same.

By being ISO 14001:2015 certified it helps in reducing our environmental impact, and add in an improvement in environmental standards and performance through which we can reap a number of economic benefits including higher conformance with local legislative and regulatory requirements.

OHSAS 18001:2007

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OHSAS 18001:2007 is a standard which is related to the cross-disciplinary area concerned with protecting the safety, health and welfare of people engaged in work or employment. The Term "OHSAS" means Occupational Health and Safety Assessment System.

By being OHSAS 18001:2007 certified, we ensure to achieve the goal of Occupational Safety and Health programs which is to foster a safe and healthy work environment for our Employees.

DMCC 5-Star Certification

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Established in 2002 by Royal Decree, the Dubai Multi Commodities Centre (DMCC) is a Government of Dubai Authority dedicated to enhancing commodity trade flows through the Emirate.

DMCC created the DMCC Trade flow platform to fulfil its mandate of developing the UAE's commodities trade. For the very first time, asset owners who store their goods in third party warehouses in Dubai have the ability to register the ownership of the assets at a central registry operated by the Dubai Government. In fact, the DMCC Trade flow platform is the only central registry of ownership for commodities stored in Dubai, providing a safe and secure platform from which commodity owners can pledge their physical assets stored in DMCC rated warehouses against financing.

The Warehouse Inspection and Ratings Programme is a significant part of the DMCC Trade flow platform, providing a first-of-its-kind regional standard for storage operators. Warehouses are rated on over 400 criteria, spanning customer service, commitment to quality, health and safety, fire prevention, emergency control, security, insurance, location, site and perimeter, level and use of IT systems, inventory accuracy, and storage systems. The results of the analysis are then measured using a clear and simple rating system of 1-5 stars. This not only gives asset-owners and financiers from across the globe a better understanding of the warehouses where the assets are stored, but also gives warehouses the opportunity to assess the areas that they are lacking in and provides them with solutions on how to improve their offering. The scheme naturally enables warehouses in the region to differentiate themselves from their competitors as they use the system to benchmark themselves against international best practice and encourages them to strive for excellence.

RSA Logistics DWC LLC has undergone the Warehouse Inspection and Ratings Programme and has accredited with a Five Star Rating.

SQAS Assessment

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SQAS (Safety & Quality Assessment System) is a system to evaluate the quality, safety, security and environmental performance of Logistics Service Providers and Chemical Distributors in a uniform manner by single standardised assessments carried out by independent assessors using a standard questionnaire.

HSSEQ Policy

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RSA GLOBAL an integrated Logistics Services Provider shall strive to protect the employees, customers,public and environment by eliminating all kinds of risks and any identified hazards which may result in accidents, firestheft, losses, injuries and damages to people, properties, facilities and society .

RSA Gives back

As a responsible organization we firmly believe in the principle of extending a helping hand to causes and campaigns that work for the greater good, and have imbibed this practice into our company’s culture. Our commitment is steadfast, and we continue to direct our efforts to these worthwhile initiatives.


The company currently owns and operates a state-of-the-art multi-temperature warehousing facility in DWC which is ISO certified and rated 5-star by the DMCC. In addition, the company recently opened a modern integrated warehousing facility dedicated to the hi-tech and automotive industry with temperature controlled chambers, offering world-class solutions to customers.

Total flexibility in picking, packing and shipping enables RSA to optimally store products in cartons, pallet flow racks, dedicated pallet racks or in bulk. All products are made available for shipment on the same day. Armed with a reliable and time-tested global agent network, our dedicated team applies local and regional market knowledge to every shipment, moving freight from door to door with precision. RSA continues to aggressively expand its services through the Middle East and East Africa. Partnering with German Logistics giant Alfred Talke Logistic Services, RSA has recently started operations of a state-of-the-art chemicals storage facility in DWC.

On-Site Logistics

As our customers` supply chain continue to evolve and become more complex, RSA had to create a solution that fit their requirements.
On-Site logistics focuses on three main aspects that bring People, Processes and Technology to our customers` doors.
The idea is to continue to allow our customers to focus on their core competencies while we as 3PL experts come in and add further value to their already invested infrastructure.

Value Proposition

  • Systematically driven operations
  • Complete inventory visibility
  • Reporting flexibility for the customer
  • Value engineering consultation
  • Supply Chain consultation

Customs Clearance

Operating in Dubai, our Licensed Brokers are supported by trained personnel who are fully conversant with customs regulations and procedures. Our experienced staffs have been in the industry for many years, giving our customers the best solutions in clearing their goods at the fastest and most cost-effective manner and ensuring rapid clearance together with automatic updating of records.

  • Secure required import permits and clearances from appropriate authorities and agencies
  • Secure licenses for customs-bonded warehouses
  • Undertake a global and local customs review

Our Service Includes

  • Customs Clearance
  • Issuance of certificate of origin
  • Obtaining DM approval
  • Legalization
  • Duty exemption approvals for Industrial licensees.
  • Pre-importation Planning and Review Services
  • Post-entry Compliance Review Services
  • Customs and Tariff Advocacy Services

Supply Chain Distribution & Transportation

Global supply chain management is a critical success factor for manufacturers and retailers in many industries. You can take advantage of the integrated suite of services offered by RSA to manage your supply chain. From raw materials to retail distribution, our analysts and operations personnel work closely with customers to manage the entire supply chain, providing tailored services and meeting agreed performance benchmarks.

We have our own fleet of 3 ton vehicles and we also work with reputed Transport Vendors who own very large fleets of Heavy Haulage Vehiclesand related equipment such as Cranes & Fork Lift Trucks and have the capacity to place as many trailers at a time should that be required.

Raw Materials

  • Global freight management
  • Consolidation
  • Warehousing and storage
  • Inventory/materials management
  • Tracking system

Production & Finished Goods

  • Testing
  • Sample preparation
  • Batching / Sequencing
  • Quality control
  • Warehousing and storage
  • Inventory management

Value-added Services

  • Promotional packaging
  • Labelling
  • Ink-jet printing
  • Component assembly

Order Processing

  • Receipt and consolidation of purchase orders
  • Inspection


  • Transport management
  • Multi-modal transportation
  • International freight forwarding
  • Import and export control
  • Tracking system

Freight Services

RSA Freight Forwarding Division offers global freight services wherever your business needs are so that no city is out of reach.

Armed with a well-oiled, reliable and time-tested global agent network, our dedicated team applies local market knowledge and regional logistics expertise to every shipment, and moves your freight from door to door with precision. We have all the required contracts with ocean liners and airlines to be able to offer guaranteed service deliverables in a timely manner. Our operations are further enabled by a user-friendly software that allows for event-based tracking of shipments.

With our professional freight forwarding services, we strive to add value to our customers' business growth with mutually beneficial results.

Below Are The Services We Provide

  • Freight Forwarding ( Sea & Air)
  • Customs Brokerage
  • Road Transportation
  • 3 PL Movements
  • Cross Trade
  • Sea to Air or Air to Sea Movements

Import FCL movements are among the front line services offered by RSA FF Division, an area where our tested experience in cargo handling and clearance is adapted to cater to the needs of all our corporate clientele. In this category our ties with Liners and the expertise of our personnel ensure, that the cargo is safely forwarded to and from anywhere in the world. Our overseas partners are being selected based on their proven ability to meet our own standards. Agency Contracts are in place with all our overseas agents all over the world.

Additional Activities Include:

  • Cargo collections
  • Air/Sea freight arrangements from anywhere around the globe
  • Customs clearance and Documentation
  • Door to Door Services

RSA Freight Forwarding Division is dedicated to air/ sea cargo services to meet the demands of our clients with proper tracking and tracing of shipments, we also ensure a speedy transit time at the best economical price.

Our communication system is in par with international standards allowing us to monitor shipments throughout their transit and ensure that the cargo reaches its final destination on time.

Open Yard

The company currently owns and operates a 50,000 square metres open yard primarily meant to store SOC's and cars. RSA also unveiled a 158,000 sq m open yard facility for out-of-gauge cargo and project logistics

3D Printing

We have entered an exclusive partnership with Immensa Technology Labs, a pioneer in 3D printing in the region to provide customers with a digital inventory and virtual warehousing solution. They are the first and only service in the region to provide a complete 360° Industry 4.0 solution. Who will this benefit?

  • Customers who are ordinarily burdened with expensive manufacturing costs for parts
  • Long lead times (for production and logistics)
  • High transportation expenses
  • High inventory holding costs
  • Customer who need to serve remote areas with high reliability

Customers can use this solution for on-demand inventory production capability, substantially reducing raw material costs and lead times. Customers can also expect further convenience with greater scope for customization in their production line, and a favorable impact to cash flow. Globally, it is estimated that between 1 to 10% of all spare parts is suitable for additive manufacturing. 3D printing will eventually capture 5% of the global manufacturing capacity, which would make 3D printing a USD 640 billion industry.

Solution for RSA Global customers

  • Complete inventory analysis to determine AM scope for your SC
  • Convert the qualified physical parts and components into digital format
  • Maintain digital files in secure database
  • Print-on-demand spare parts & components to fulfill orders

Our quality and service assurance

  • Wide range of Polymer, Composites, and Metals materials
  • Rapid casting, tooling, and serial production capabilities
  • Direct printing and advanced post processing
  • Capacity for expansion within existing space
  • Serves as an AM ecosystem for companies to plug into

Immensa operates a 8,300sq feet State-of-the art facility including an upcoming center of excellence powered by R&D conducted with top global manufacturers. And it’s the only regional company to file 3D printing patent.

WM 4000 by Infor: Warehouse Management System

Infor WMS is a world class warehouse management system that enables distribution management to control merchandise throughout the warehouse. By instating Infor we, as a 3rd Party Logistics Company, gained ourselves an edge that separates our company from our competition. This user friendly system features graphical user interface (GUI), powerful query capabilities, multiple data views, built-in security, fully integrated RF Task Management, graphical label design, internet accessibility and more. The product excels at high-performance receiving, putaway, replenishment, allocation, picking, shipping and labor management. The system also allows for connectivity to the most popular ERP, transportation solutions, and call centres

Online WMS Portal

The online WMS portal by RSA is a powerful tool which gives transparency to clients by making their inventory accessible to them on the web. It offers personalized capabilities providing a pathway for sharing information whilst making the whole process coherent from stem to stem. The extensive features of the portal allow clients to check the status of their stocks and shipments, create new SKUs and requests as well as the extensive search and sorting features. Clients can also access personalized reports that are available in various formats as well the option to schedule reports.


A software initially developed for our UAE market to meet its unique regional needs now supports RSA globally. This software provides complete feature-rich end-to-end logistical support for our powerful freight forwarding system.

The said software can be accessed through the web. It provides flexibility and visibility of procedures and documentation whilst retaining total and instant financial control at all stages of freight movement. It is simple and user friendly and has a comprehensive interface.

Some of the Key Features are as listed below

  • Auto-trigger of emails and SMS on arrival/departure/proof of delivery
  • eBooking, eShipping Instruction, and eBL
  • Real-time track & trace, milestones, and client specific web reports
  • Various analysis reports available in all common formats
  • Ports and customs related EDI including ACI, AMS, INTTRA, ISF, WWA, Traxon, Cargo-IMP, and eFreight
  • Proration of cost between consolidated and individual shipments, trans-shipments, and sea-air shipments
  • Purchase order management using ePO
  • Process and user role-based exception reports and monitoring system
  • Capable of handling multiple locations and currencies with the ability to customize zones and regions
  • Barcode and PDA features on WMS and CFS handling
  • All modules fully integrated, hence making it an end-to-end solution
  • AES Weblink certified application
  • EDI with eManifest (Canada Border Services Agency) for automatic data transfer
  • Customizable workflow configurations
  • Business Intelligence tool for customizable reports and detailed analysis

IT Infrastructure

The IT infrastructure at RSA is the best in its sector with state-of-the-art hardware and software that in today's challenging, complex and rapidly changing environment provides the most timely and efficient response while supporting our business strategy. We strive to continually enhance and evolve our multi-platform & multi-technology environment. We also offer innovative and specialized solutions to help achieve high performance and deliver business value to our client.

RSA Logistics is a specialist supply chain solutions provider committed to solving demand chain challenges for a better tomorrow.

RSA Logistics is the flagship enterprise of RSA Global and the first logistics company to commence operations in Dubai South.

The company offers bespoke storage and supply chain solutions including distribution, transportation, and international freight to customers from industries such as automotive, FMCG, power generation, manufacturing and trading. RSA further deploys its expertise by offering on-site logistics to companies that operate their own warehouses – bringing sophisticated and tailor-made people, process and technology solutions to the client’s doorstep.

RSA-TALKE is a 50:50 jont venture between Dubai based logistics company RSA Logitics and the German Chemical logistics specialist ALFRED TALKE Logistic Services. A dedicated Chemical facility which has cutting edge safety features, equipped to store DG classes 3, 4, 5, 6, 8 & 9. Temperature controlled chambers for DG & Non DG goods, high expansion foam generators for fire safety and explosion proof material handling equipment. Read more

RSA Cold Chain is the latest expansion project of RSA Logistics, a multi-award winning third-party logistics provider based in Dubai South. RSA Cold Chain was conceived to provide dedicated cold chain solutions that meet the growing demand for reliable logistic services for the food industry, particularly in the run up to Expo 2020 which will see a surge in population and food consumption in this area.

RSA Cold Chain, scheduled to be operational in March 2017, will offer sophisticated, end-to-end 3PL services for packaged food, fresh fruit and vegetables, dairy products, and frozen food. The facility, located just outside the bonded zone in Dubai South, will have a capacity of 10,800 pallets with 8 independent chambers, each chamber with a temperature of -26 degrees to +10 degrees. RSA Cold Chain will also provide temperature controlled transportation to maintain the integrity of the entire supply chain.

RSA National is a multimodal supply chain solution provider formed from a JV between 3rd party logistics specialists RSA Global and freight forwarding and logistic experts National Air Cargo. RSA National is poised to provide best-in-class contract logistics, cold chain, international freight, transportation and chemical logistics solutions to the air transport, pharmaceutical, perishable, military and other industries. RSA National’s multimodal logistics hub is situated in Dubai South between Al Maktoum International Airport and Jebel Ali sea port.

RSA Global has acquired a majority stake in Meesan Logistics, a privately owned logistics enterprise based in Delhi, with a reputation for providing outstanding quality that continues to secure a loyal customer base. Meesan provides supply chain consulting, customs brokerage, warehousing and transportation all across India. This collaboration will offer long-term growth for both companies’ customers in the Indian market by combining local expertise and innovation from Meesan with a wealth of skilled labour, capital, rich experience in compliant supply chain operations and first-rate technology offered by RSA Global.

Meesan designs, implements and operates transformative solutions that are customized for unique supply chain challenges. The company believes in innovative thinking and approaches each client relationship as a strategic collaboration. The two entities look forward to enhancing the entire range of logistics solutions currently offered in India. In addition, RSA Global’s clients stand to gain greater access to key markets across India.

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Working at RSA Logistics

RSA's pride is the strength of its employees. We understand that in order for them to develop to their full potential as individual professionals and as a team, the right conditions must prevail at the workplace. Therefore we aim to provide a nurturing environment where they can grow into their prime as a high performing and motivated workforce that is a 'passionate team of employees' who are committed and competent, in all aspects.

RSA's success is completely based on the vision and commitment of its leadership team, the aspirations of its employee and the contribution of each & every employee hired from different parts of the world. This creates a blend of many cultures that coexist at RSA.With multiple nationalities, RSA is rich pot with mix of different ideas, different people, and different thoughts under one roof aiming & working for one Organizational goal. It also fortifies our corporate philosophy, encourages further diversity, adds value to its activities, and generates a rich resource base of varied expertise and domain knowledge that enhances the competitive strength of the company. The breadth of diversity of our staff, focused perspectives and enthusiasm for innovation generate high client satisfaction. This is enhanced by their ability to collaborate effectively across international borders.

Being a part of RSA can truly be a voyage of discovery for professionals — of people, places and business cultures


RSA firmly believes in teaching and giving back to young professionals as a part of their responsibility by providing Internship programs in the area of their interest. It offers you to gain first-hand experience in the day to day business environment of the leading 3PL Industry.

During the tenure, you get an opportunity to witness the functioning of each department to understand the system & processes better. This further enables you not only to gain insight into a wide range of activities, but also to give you a better idea of your own strengths and goals – a key factor in deciding your next career move.

Latest Openings

We aim to build a high – performance Organisation. Instinctively, we know that this requires great people. Passion, perseverance, dedication & commitment are the traits that defines great people at RSA. Working at RSA means taking responsibility, accepting challenges & continuously growing as a part of diverse workforce.

Would you like to be a part of RSA? Then join our team!

If you are interested in applying for current job opportunities across RSA Organisation please click on view current openings.

If you would like to apply speculatively, Click Here or you may send us your CV at

RSA is an equal employment opportunity employer & doesn't discriminate based on race, color, religion, sex, age, national origin, sexual preference, disability or any factor prohibited by applicable law.


corporate office

RSA Logistics DWC-LLC
P.O. Box 644313
Dubai Logistics City
Dubai South
Jebel Ali, UAE.
Toll Free: 800 RSAG(7724)
Telephone: + 971 4 8879333
Fax: + 971 4 8879223
Location Map

Kenya Office

RSA Logistics Ltd
Upper Plot
Valley View Park Estate
Molongo, Nairobi
Telephone: +254 722511106
+254 731406670

India Office

RSA Logistics
1st Ground Floor
Juhu Landmark CHS
Plot No:37,Gulmohar Road,JVPD scheme
Next to Criti Care Hospital
Vile-Parle (West) Mumbai-400049
Telephone: +91 9769278046